Privacy Policy
How Tallridge collects, uses, protects, and shares information, including AI data processing with Zookey.
Effective Date: September 9, 2025
1. Introduction
Tallridge ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, platform, lending and investment services, or AI-powered tools, including Zookey.
By using our services, you consent to this Privacy Policy. Use of our services is also subject to our General Disclaimers and Investment Disclaimer.
2. Information We Collect
Information You Provide
- Loan applications, investment subscriptions, or inquiry forms.
- Identification documents, financial statements, and supporting materials.
- Communications with our team via phone, email, or chat (including Zookey).
Information We Collect Automatically
- Device and browser details.
- IP address and geolocation data (where permitted by law).
- Usage activity on our site or platform.
Information from Third Parties
- Credit agencies, background check providers, and public records.
- Financial institutions, brokers, or partners referring you.
3. Legal Basis for Processing
We process personal information based on:
- Your consent.
- Contractual necessity to deliver requested services.
- Legal obligations for compliance.
- Legitimate interests in providing, improving, and securing our services.
4. How We Use Your Information
We use your information to:
- Process loan applications and investment subscriptions.
- Verify identity, eligibility, and accreditation status.
- Communicate with you about transactions, opportunities, and updates.
- Personalize your experience through Zookey.
- Comply with legal, regulatory, and compliance obligations.
5. AI Data Processing with Zookey
Zookey is our AI-powered assistant used for customer service, onboarding, and deal facilitation.
6. How We Share Information
We may share information with:
- Service providers supporting our operations (including cloud hosting, analytics, and communications).
- Legal, tax, and compliance advisors.
- Regulators, law enforcement, or courts as required by law.
- Partners or affiliates involved in transactions you initiate (e.g., funding partners).
We do not sell your personal information.
7. Data Retention
We retain your information as long as needed for business purposes, compliance requirements, and applicable laws, including retention of AI-related data as described above.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data.
- Request corrections or deletion of your data.
- Object to certain processing or request limitations.
- Withdraw consent (where consent is the legal basis for processing).
To exercise these rights, contact us at: zookey@tallridge.ai
9. Data Security
We use administrative, technical, and physical safeguards to protect your data, including encryption in transit and at rest. Access is limited to authorized personnel.
10. International Transfers
If you access our services from outside the United States, your information may be transferred to and stored in the U.S., where privacy laws may differ. We use safeguards, such as encryption and standard contractual clauses, for such transfers.
11. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.
13. Contact Us
For privacy inquiries:
zookey@tallridge.aiLast Updated: September 9, 2025
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